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Is your view of the holidays with relatives an unrealistic one? Commercials and songs can portray a fantasy no family can meet.
In any apology, the hearer is usually willing to accept it if they believe the apologizer is sincere. The problem comes in how we determine whether or not someone is sincere. This all has to do with how you were taught to apologize in your family growing up.
When you become close to another human being, an argument is bound to happen. This can be an opportunity to grow stronger as friends, but only if you work at it.