We’re here for you. Because we face issues too.
Can’t find your issue?
Talk to us.
The Life Project (operator of www.issuesiface.com) is a ministry of Power to Change Ministries (P2C), which in turn is part of Campus Crusade for Christ International (CCCI), a worldwide evangelistic and discipleship ministry with representative local ministries in over 160 countries. P2C is comprised of P2C as well as a number of local ministries that operate within P2C. Throughout this document “we” and “ours” refers to the organization as a whole as well as to individual field ministries, and “you” and “yours” refers to any and all ministry partners and public site users.
The security of your information is important to us. P2C has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using P2C websites on a shared or unsecured device.
Some of our systems involve the storage and processing of your personally identifiable information outside of Canada using the services of third party service providers. Although we have undertaken measures, including obtaining contractual commitments, to safeguard your personally identifiable information whenever it is shared with other parties, if your personally identifiable information is stored or processed outside of Canada, it will also be subject to the laws of those other jurisdictions.
However, this does NOT apply to personal data – including sender and/or recipient e-mail addresses — contained in ordinary e-mail notes while these are en route between your computer and our servers, during which time these notes must be considered public data.
We will never send you e-mail notes containing any sensitive or private information such as credit card details, and strongly urge you to never place such information in emails.
Account Information. When you create an account on any of our sites, request information, purchase materials or donate to P2C or any of our ministries we collect your contact information such as: name, address, phone number, billing address (if different), payment information including credit card information (name, credit card number and credit card expiration date) and optionally an email address.
Communications. When you communicate with us (via email, phone, contact forms or otherwise), we may maintain a record of your communication.
If you visit any one of our websites we may place a cookie on your computer. (See section on cookies for an explanation). In addition, we may collect IP addresses for purposes of system administration, to calculate aggregate statistical information, to identify general usage records, and to measure traffic patterns for all visitors to our websites. These do not identify individual users but may be used for general statistical and auditing purposes.
We will not sell your personal information (such as your name and contact information) to third parties to use for their own marketing purposes. P2C may use the information we collect internally within our organization or within our ministries for the following purposes:
In the event that you reside outside of the country of Canada, we may make this information available to one of our ministries or representatives in your locale so that they may initiate contact with you.
We share information as set forth below, and where individuals have otherwise consented:
Service Providers. We may share your information with third party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants as well as those who assist us in providing information about our ministry activities.
Legally Required. We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of P2C, its users, or others. Cookies, pixels and tracking
You give us permission to collect and utilize as here described any of this personally identifiable information by making use of any of our online resources, including but not limited to:
For security reasons we will require verification of identity before taking any action, and you must be aware that certain information held for legal reasons or operational necessity may not be deleted.
Although our web sites are primarily targeted at adult users, we may also choose to provide online resources for younger persons. Safeguarding the security and privacy of children is of paramount importance. Therefore, we will obtain verifiable parental consent prior to the collection of any personally identifiable information about children and will not knowingly give children the ability to post publicly or otherwise distribute personally identifiable contact information without prior verifiable parental consent.