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Issues I Face takes all possible measures to protect the personal information of its users. We store any personal data given to us as securely as possible, and NEVER sell, rent, give or otherwise provide that personal data (including e-mail address) to anyone outside of our organization.
Issuesiface.com is maintained by The Life Project, a ministry of Power to Change, formerly Campus Crusade for Christ, Canada. We are part of Campus Crusade for Christ International, a worldwide evangelistic and discipleship ministry with representative local ministries in over 160 countries. Our Canadian headquarters are in Langley, B.C. Our organization is comprised of the named ministry as well as a number of local member ministries (such as Athletes In Action, Family Life, etc.) that cooperate at various levels. Throughout this document “we” and “ours” refers to the organization as a whole as well as to individual field ministries, and “you” and “yours” refers to any and all public site users.
We collect a variety of information from our users in different ways through our online resources. This allows us to provide better service to you, to personalize our web sites for individuals, to personally contact you if necessary, and to ensure the effectiveness of our various electronic ministries.
If you visit any one of our web sites we may place a cookie on your computer. (See section on cookies for an explanation). In addition, we may collect IP addresses for purposes of system administration, to calculate aggregate statistical information, to identify general usage records, and to measure traffic patterns for all visitors to our web sites. These do not identify individual users, but may be used for general statistical and auditing purposes.
If you request electronic information via one of our web sites, or if you send us a comment or question via e-mail, we may keep your e-mail address in a database. This allows us to send you a reply or to provide further information pursuant to your request. For further information about e-mails, see section below on our spam policy. If you request printed material via one of our web sites or by e-mail, we will require your name and mailing address to send this to you. You may also be asked to provide an optional e-mail address. If you donate to one of our ministries, purchase materials from one of our resource centers, or register as a conference attendee through one of our web sites, we will require your name, address, phone number, billing address (if different), credit card name, credit card number, and credit card expiration date. You may also be asked to provide an optional e-mail address. If you have any other contact with our organization, we may ask for and record your personal details including an optional e-mail address.
If you donate to one of our ministries, purchase materials from one of our resource centers or register as a conference attendee through one of our web sites, we will require your name, address, phone number, billing address (if different), credit card name, credit card number and credit card expiration date. You may also be asked to provide an optional e-mail address. If you have any other contact with our organization, we may ask for and record your personal details including an optional e-mail address.
We will only store this information within our own secure internal databases. We may combine this information with any other relevant data held in our databases to enable us to potentially provide you with personalized service. We NEVER sell, rent, give or otherwise provide this information to any outside entity, except to comply with legal requirements or with legal process.
We may also disclose this information to the appropriate authorities if we believe in good faith that your activities represent violations of the law or may be causing injury to or interference with — intentionally or unintentionally — our rights or property, other users, or their rights or property, or anyone else.
We may use this information internally within our organization or within our member ministries to send you information by post or by e-mail to inform you about ourselves or to solicit donations. In the event that you reside outside of the country of Canada, we may make this information available to one of our ministries or representatives in your locale so that they might initiate contact with you. You may at any time inform us of your desire not to be contacted by us, and we will abide by your stated preferences.
We make every reasonable effort to protect your personally identifiable information by storing it in secure databases and by using secure servers to receive/transmit your sensitive data. However, this does NOT apply to personal data — including sender and/or recipient e-mail addresses — contained in ordinary e-mail notes while these are en route between your computer and our servers, during which time these notes must be considered public data.
You give us permission to collect and utilize as here described any of this personally identifiable information by making use of any of our online resources, including but not limited to:
Cookies are tiny files containing small bits of information that your web browser stores on your hard drive at our request. Cookies enable us to remember you and your personal information from one session to another, thereby enabling us to provide better individualized service to you. Cookies also enable us to remember any information you gave us so you don’t have to re-input it on each subsequent visit.
Most browsers accept cookies, but you can alter your browser settings to disable that feature. If you do you can still access most features available on our web sites, but you might have to re-input more data between sessions.
Spam is unsolicited bulk e-mail sent — usually for marketing purposes — to people who either have no reasonable expectation of receiving it or have specifically requested it not be sent. We consider spam to be an invasion of privacy and will never send unsolicited e-mails of this type.
Our electronic mailing policy is “opt-in,” so we will not send you any e-mail without your express permission or your reasonable expectation. All of our electronic publications are sent only to those who have either expressly subscribed to them or have “opted-in” to receive further electronic mailings from us.
If, for some reason, we have your e-mail address without knowing whether your preference is to “opt-in” or “opt-out” of further mailings, we may send you an initial unsolicited e-mail asking whether you would prefer to “opt-in” to further mailings. We will always make it easy for you to “opt-out” of receiving further electronic mail from us.
If you believe that we may hold any personal information about you, you may contact our Privacy Officer to ask about that information, by:
For security reasons, we will require verification of identity before providing any details.
If you believe that the personal information that we hold about you is incorrect, or if you wish us to remove any information held about you, you may contact our Privacy Officer to ask us to update or delete that personal information. If you do not want us to use the personal information gathered about you through various means to contact you, you may request that we restrict or entirely eliminate sending you any post or e-mail, other than what is required for legal reasons or operational necessity. To update or delete your information please contact the Privacy Officer by:
For security reasons we will require verification of identity before taking any action, and you must be aware that certain information held for legal reasons or operational necessity may not be deleted.
Although our web sites are primarily targeted at adult users, we may also choose to provide online resources for younger persons. Safeguarding the security and privacy of children is of paramount importance. Therefore, we will obtain verifiable parental consent prior to the collection of any personally identifiable information about children, and will not knowingly give children the ability to post publicly or otherwise distribute personally identifiable contact information without prior verifiable parental consent.